Summary

Product and GTM leader for high-trust AI and healthcare markets.

Petty Chen is a physician-turned-operator who has built products, partner motions, and AI software across AWS, GovTech Singapore, ASUS, and Milkiway. The through-line is simple: align complex stakeholders, earn trust in regulated markets, and ship.

At a glance

15

Years across medicine, product, GTM, and AI

APJ

Regional AWS healthcare GTM leadership

8

APAC markets directly covered at AWS

Seasoned

Product leader

Role fit

Regional leadership, founder-level ambiguity, enterprise healthcare credibility, and hands-on AI product judgment.

Best fit

Software product, GTM, partnerships, and AI leadership roles in high-trust markets.

Operator pattern

Turns ambiguous enterprise problems into shipped products and buyer-ready motions.

Distinctive edge

Clinical credibility with a builder mindset, cloud knowhow, and founder execution.

AI workflow productsHealthcare enterprise GTMAPAC partner ecosystemsPublic-sector platformsClinical stakeholder trustSee selected work

[ About ] Experience

Professional experience

Sep 2023 – Current

CEO and Founder

Milkiway, Singapore

Focus

Founder-level ownership across product, pricing, delivery, pilots, and customer engagement.

Portfolio

Selected outcomes

  • Founded a cash-flow-positive AI software venture serving private hospital and clinic groups in ASEAN; owns product, pricing, pilots, delivery, and customer engagement.
  • Moved a scoliosis computer vision pilot with KK Women's and Children's Hospital from scoping to deployment readiness in 1 month, with 70% early model accuracy and a clinical validation pathway.
  • Filed a Singapore patent for a clinical recommendation workflow, completed VAPT in Apr 2024, and deployed the solution in a live clinical environment.
More evidence(2)
  • 2024 Harvard I-Lab Incubator.
  • 2023 cohort of the Singapore Management University and Standard Chartered Bank's Women in Entrepreneurship Incubator.

Oct 2022 – Aug 2023

Asia Pacific & Japan Hospital Engagement Lead

Amazon Web Services, Singapore

Focus

Regional GTM, partner, and co-sell leadership for healthcare cloud modernization.

Selected outcomes

  • Led APJ healthcare partner and co-sell motions across 4 markets: Singapore, Japan, South Korea, and Indonesia.
  • Built a repeatable GTM play adopted across 3 APAC countries, enabled 5 AWS country teams, advanced an AWS ACE opportunity, and supported AWS Marketplace/private-offer execution.
  • Served as APJ's electronic health records specialist, driving co-sell motions with Epic, Cerner, InterSystems, Meditech, Dedalus, and Orion Health for hospital EHR migration to AWS.
More evidence(3)
  • Developed ASEAN systems-integrator motions with Accenture, Deloitte, Kyndryl, NCS, CitiusTech, and SoftServe for hospital stack digitalization, disaster recovery, and data storage planning.
  • Built solution plays for Amazon HealthLake, EHR on AWS, HIMSS INFRAM assessments, and hospital disaster recovery, with partner roles, field adoption paths, and per-hospital ARR targets.
  • Advised hospital C-suite executives, government stakeholders, cloud leaders, and partner teams on cloud modernization, EHR migration, digital health, and AI/ML adoption.

Mar 2021 – Oct 2022

Director of Medical Products — ASUS Intelligent Cloud Services

ASUS Global, Singapore

Focus

Enterprise AI health product adoption across hospital and clinical stakeholder groups.

Portfolio

Selected outcomes

  • Led product strategy, business development, and enterprise adoption for AI-enabled digital health products across ASEAN and Taiwan.
  • Achieved 1.36× growth in monthly usage and 17% QoQ growth in monthly users for the patient services mobile app, saving hospitals over $1M NTD per year in administrative burden.
  • Grew usage of the NLU/NLP-enabled AI cancer registry clinical information extractor by 60× over 3 months.
More evidence(1)
  • Conducted feasibility studies and literature review on a diastolic heart failure prediction model with a multinational pharmaceutical company.

Apr 2019 – Mar 2021

Product Manager — Open Government Products

GovTech, Singapore

Focus

Zero-to-one government platform building under national-scale operational pressure.

Portfolio

Selected outcomes

  • Product lead for Postman.gov.sg and Checkfirst.gov.sg, building both platforms from zero to one and scaling them across the Singapore government.
  • Scaled Postman into a national B2B2C communications platform during COVID-19, coordinating product, engineering, agency, and operational stakeholders under public-sector urgency.
  • Open-sourced Postman for Southeast Asian governments; laid the foundation for Cambodian government to adopt the solution government and included in the UN Digital Development open-source solutions initiative.
More evidence(1)
  • Led the setup of the experimental unit's corporate functions, including finance, legal, and people operations, and developed processes for hiring and career progression.

Jul 2015 – Mar 2019

Medical Doctor

MOH Holdings, Singapore

Focus

Clinical foundation for regulated workflow, procurement, governance, and hospital operations.

Clinical and hospital operations foundation

Woodlands Health

Clinical Operations — Knowledge & Innovation

  • Evaluated hardware and software solutions for hospital procurement planning.
  • Defined technology specifications and led grant proposal efforts.
  • Worked with hospital and vendor stakeholders including Philips and IBM on clinical workflow, digital infrastructure, and operational improvement initiatives.

Corporate Service — Human Resources

  • Oversaw and planned a 5-year manpower hiring budget.
  • Collaborated with MOH Manpower Planning and Clinical Operations on headcount projections.

SengKang General Hospital

Clinical Governance

  • Streamlined clinical workflows across medicine, IT, finance, and admissions.
  • Negotiated with national specialty centers to provide novel clinical services for the hospital.
  • Represented the hospital during Joint Commission International (JCI) audit observations at sister organizations.

Occupational Medicine — Staff Clinic

Plastic, Reconstructive & Aesthetic Surgery.SingHealth Transitional Resident (Houseman Year).

[ About ] Skills

Credentials and operating range

Medical training, public-health credentials, and technical fluency across AI, cloud, product, and data tools.

MD

Clinical training

MPH

Public health systems

FRSPH

Professional recognition

Hyperscaler

Cloud and partner GTM

Education

FRSPH

Royal Society of Public Health

2020-2022 / London, UK

Master of Public Health

Harvard University

2018-2020 / Cambridge, MA

Doctor of Medicine

Duke-NUS Medical School

2011-2015 / Singapore

BSc Cellular & Molecular Biology

Duke University

2007-2011 / Durham, NC

Skill map

AI Engineering

OpenAI CodexClaude CodeAgent workflowsComputer vision inference

Tech Stack

ReactTypeScriptNode.jsPythonRSQLHTML/CSSJavaScript

Design & PM Tools

FigmaSketchJiraAsanaAirtableTrelloBasecamp

Data & Analytics

Power BITableauSTATA

Cloud & Infrastructure

AWSMicrosoft AzureGoogle CloudGitHubGitLab

Certifications

AWS Cloud PractitionerSingapore Medical Council registered physicianHBS Online COReTechstars Venture Deals 2022

Languages

EnglishMandarin ChineseSpanish

[ About ] Achievements

Recognition and impact

Recognition across healthcare, technology, leadership, education, and public service.

SG Leaders Network

Selected for a 50-person cohort of curated senior regional and global technology leaders; part of the SGLN TECH community of peers, mentors, senior leaders, industry experts, and policymakers.

SUTD & The Business Times

Clerical recognized for excellence in healthcare technology innovation

Global Women Asia

Selected as a Women in Health Innovation Fellow among leaders shaping the future of healthcare across Asia and beyond.

COVID-19 Resilience Certificate

2022

Ministry of Health, Singapore

For critical contributions to Singapore's national pandemic response strategies

Singapore Computer Society & President Halimah Yacob

Recognized for contributions to the tech ecosystem

Woman Leader in Healthcare Singapore

2020

Healthcare Asia

Earlier awards and service recognition (8)

Best Education Research Poster

2019

SingHealth Duke-NUS Education Conference

Certificate of Service

2016

Duke-NUS Medical Alumni Association

Mentoring a Doctor — Featured Scholar

2016

Duke-NUS Vital Science

For innovative thesis on gestational diabetes mellitus screening strategies

1st Prize Poster Award

2015

SingHealth Obstetrics and Gynecology ACP Research Day

Teaching to Learn — Featured Scholar

2014

Duke-NUS Vital Science

For developing sustainable peer-based tutoring and support program

Faces of SingHealth

2013

SingHealth

Featured as a rising healthcare heroine in research and medicine

Society of Women Engineer Scholarship

2007–2008

Society of Women Engineers

The Curry Award for Young Women

2007

Silicon Valley Community Foundation

[ About ] Community

Advisory and community work

Governance, advisory, and mentorship work across healthcare, sport, and technology communities.

Governance

2

Board readiness, policy review, and institutional stewardship.

Governance Subcommittee Board Member

Singapore Gymnastics

Serve on the Governance Subcommittee, focusing on reviewing and refining governance practices and related policies to ensure compliance and excellence.

Nov 2024 – PresentHybrid

Women in Tech Board Readiness Programme

Singapore Institute of Directors (SID)

Part of the inaugural cohort of the highly selective programme, dedicated to empowering female leaders for roles in independent directorship.

Aug 2023 – Jun 2024In-person

Advisory

3

Commercialisation guidance for early-stage healthtech and product leaders.

Industry Advisor

MedTech Actuator

Advising a healthtech accelerator that has supported over 75 early-stage startups, helping ventures fast-track their commercialisation process.

Mar 2024 – PresentHybrid

Industry Advisor

VentureBlick

Helping early-stage healthcare startups overcome funding and market fit challenges by matching them to medical investors and clinical advisors.

Jan 2023 – PresentHybrid

Product Management Community Member

Saison Capital

Part of the 2to3 Product Manager Community, an invite-only community dedicated to product managers helping each other learn and grow.

Nov 2022 – PresentHybrid

Mentorship

2

Career and venture support for healthcare and technology operators.

Mentor

AWS Healthcare Accelerator Australia/New Zealand

Mentoring start-ups in the AWS Healthcare Accelerator for Aged Care and Digital Health program.

Mar 2023 – Aug 2023Remote

Mentor

CSweetener HLTH Foundation

Matching women in mid-staff/senior-level roles in healthcare with luminaries that guide their careers during a year-long virtual mentorship.

Jan 2023 – PresentRemote